Privacy Policy

Virusha Technologies is a design, development and digital services agency, established in 2017 and based in Noida, India, with offices in New York, California and Kentucky. Virusha Technologies is a Virusha Group company.

For the personal information described in this policy, Virusha Technologies is the data controller (or “data fiduciary” under India’s Digital Personal Data Protection Act, 2023). You can reach us using the details in the Contact us section.

Information you give us

• Contact and enquiry forms: your name, email address, company name and the message you send us. Forms on our site are provided by Zoho Forms.
• Call bookings: the details you enter when you book a discovery or requirements call through our booking page at booknow.virusha.tech, such as your name, email, phone number, company and project details.
• Live chat: the messages and any contact details you share through the chat window on our site, which is provided by Zoho SalesIQ.
• Newsletter: the email address you enter in the newsletter field in our footer.
• Job applications: your CV and the information you submit when you apply for a role through our careers pages, which link to Zoho Recruit.
• Email and phone: anything you send us when you write to or call us.
• AI tools: the company website address, LinkedIn profile address or other input you type into the free research tools on our AI tools pages, which run on Relevance AI.

Information collected automatically

• Usage and device data: pages you visit, how you arrived at our site, time spent, approximate location derived from your IP address, browser and device type, collected through Google Analytics.
• Chat visitor data: Zoho SalesIQ records visit information such as pages viewed and session details so our team can respond in chat.
• Technical data: our hosting provider and content delivery services process IP addresses and request logs to deliver the site and keep it secure.

We do not intentionally collect sensitive personal data (such as health, biometric or financial account information) through our website. Please do not send it to us.

We use personal information to:

• respond to your enquiries, chat messages and requests for proposals;
• schedule and hold the calls you book with us;
• prepare quotes and proposals and, if you become a client, deliver and manage our services;
• send our newsletter and occasional updates you have asked for (you can unsubscribe at any time);
• assess job applications and communicate with candidates;
• run the AI research tools you use and show you their results;
• understand how our website is used so we can improve its content and performance;
• keep our website, systems and communications secure and prevent misuse; and
• comply with our legal obligations and establish, exercise or defend legal claims.

We do not sell your personal information, and we do not use it for automated decision-making that has legal or similarly significant effects on you.

Where the EU or UK General Data Protection Regulation (GDPR) applies, we rely on the following legal bases:

• Contract: to take steps you request before entering into a contract (for example, a proposal) and to perform a contract with you.
• Legitimate interests: to answer enquiries, run and improve our website, keep it secure and promote our services to business contacts, where those interests are not overridden by your rights.
• Consent: for our newsletter and, where required by law, for analytics cookies. You can withdraw consent at any time.
• Legal obligation: where we must keep or disclose information to comply with the law.

Under India’s Digital Personal Data Protection Act, 2023, we process personal data on the basis of your consent or for legitimate uses permitted by the Act, such as when you voluntarily provide your information for a specified purpose.

We share personal information only as needed for the purposes above, with:

• Service providers who act on our behalf, including Zoho (forms, live chat, booking and recruitment tools), Google (Google Analytics), Relevance AI (the AI research tools), Vercel (website hosting), Hostinger (hosting of our blog content platform) and our email providers. They may use the information only to provide their services to us.
• Embedded content providers: when you play a video on our site it loads from YouTube (Google) in privacy-enhanced mode, and our pages load fonts from Google Fonts. These providers receive technical data such as your IP address when the content loads.
• Professional advisers such as lawyers, accountants and auditors, under a duty of confidentiality.
• Authorities, where we are required to by law or to protect our rights, our users or others.
• A successor business, if Virusha Technologies is involved in a merger, acquisition or sale of assets, subject to this policy.

We operate from India and the United States, and our service providers may process data in other countries. When personal information is transferred outside the country where it was collected, we take steps to protect it, for example by using providers that offer appropriate safeguards such as the European Commission’s Standard Contractual Clauses, and by transferring data only as permitted under applicable law, including the Digital Personal Data Protection Act, 2023.

We keep personal information only for as long as we need it for the purpose it was collected, including to meet legal, accounting or reporting requirements. As a guide:

• enquiries, chat transcripts and call bookings that do not lead to a project: up to 24 months after our last contact;
• client and project records: for the duration of the engagement and up to 8 years afterwards, to meet tax and legal requirements;
• job applications: up to 12 months after the recruitment process ends, unless you ask us to delete them sooner or agree to a longer period;
• newsletter subscriptions: until you unsubscribe; and
• analytics data: in line with the retention settings of our Google Analytics account (no longer than 14 months).

When information is no longer needed, we delete or anonymise it.

We use reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access, including encrypted connections (HTTPS) across our website, access controls limited to staff who need the information, and reputable service providers with their own security programmes.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a personal data breach that affects you, we will notify you and the relevant authorities where the law requires it.

Depending on where you live, you may have the right to:

• access the personal information we hold about you and receive a copy;
• correct information that is inaccurate or incomplete;
• ask us to delete your information;
• object to, or ask us to restrict, certain processing;
• receive your information in a portable format;
• withdraw consent at any time, without affecting processing that took place before; and
• lodge a complaint with your data protection authority or, in India, the Data Protection Board of India.

Under the Digital Personal Data Protection Act, 2023 you may also seek a summary of the personal data we process, have grievances addressed, and nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, email hello@virusha.tech or call +91-9599801600. We may need to verify your identity before responding, and we will reply within the time required by applicable law. You can unsubscribe from our newsletter at any time using the link in any email we send.

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to know what personal information we collect, use and disclose; to request deletion or correction of your personal information; and not to be discriminated against for exercising these rights.

In the past 12 months we have collected the categories of personal information described in Information we collect (identifiers, professional information, internet activity and approximate geolocation) for the business purposes described in this policy, and disclosed them to the service providers listed in How we share information.

We do not sell personal information, and we do not “share” it for cross-context behavioural advertising as those terms are defined in the CCPA. We do not knowingly collect personal information from anyone under 16. You or an authorised agent can make a request using the contact details below.

Our website uses cookies and similar technologies, including cookies set by Google Analytics to measure how the site is used and by Zoho SalesIQ to run the live chat. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Blocking some cookies may affect how parts of the site work.

For more detail, see our Cookie Policy.

Our website links to and embeds services run by others, including our booking page, Zoho Recruit job listings, Relevance AI tools, YouTube videos and our social media pages on Facebook, LinkedIn and Instagram. Those services have their own privacy policies, and we are not responsible for how they handle your information. Please review their policies before you share personal information with them.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has given us personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post the updated version on this page with a new effective date and, where the changes are significant, we will take reasonable steps to let you know.

If you have questions about this Privacy Policy or how we handle your personal information, or you want to raise a grievance, please contact us:

Virusha Technologies
Noida, Uttar Pradesh, India
Email: hello@virusha.tech
Phone: +91-9599801600